“We are moving towards automation,” PhilHealth president Ricardo Morales said during the Laging Handa public briefing, citing that the agency would be able to reduce fraudulent transactions if it has a “perfectly integrated and harmonized information system.”
“We have P2.5 billion budget for information technology this year,” Morales said pointing that PhilHealth has certain processes that are already automated, while some operations are still manually done.
“Ito lang nakikita naming na solusyon sa mga inefficiency at sa mga imperfection dito sa sistema natin,” he said.
“Sa laki ng operations ng PhilHealth, only a working and integrated information system is going to solve the problems,” Morales said
He, however, emphasized that the automation process will take some time before it would be realized.
“Pwede natin i-reduce yung person-to-person transaction if we have harmonized information system, but the information system is not going to happen overnight,” Morales said.
Meanwhile, the PhilHealth chief assured the public that everyone is covered by healthcare under Universal Health Care Law regardless whether the person is paying the premium or not.
At the same time, he said PhilHealth has stepped up its game and will continue to serve the public especially during this health emergency crisis.
"Sa mga kababayan natin, walang binabawas na serbisyo ang PhilHealth. Patuloy pa rin ang serbisyo na binibigay ng Philhealth sa lumipas na taon at sa ngayon," Morales said.
He added that PhilHealth's commitment is to take care and protect the contribution of the public.
"Commitment ng PhilHealth na alagaan at babantayan ang inyong binabayaran na premium. Hindi po natin pababayaan mawawala ito sa walang kwentang gastos at iingatan po natin inyong pera," Morales said. (PIA-NCR)
By Joedie Mae Boliver